We like to think that our products and service are pretty damn awesome, but we are humans and on the (very rare) occasion that things aren't perfect we want to hear from you! Ping us email to firstname.lastname@example.org and we will do our best to sort the issue!
We pride ourselves on a super speedy and efficient service, which means that unfortunately, once your order is confirmed, it will be shipped automatically and cannot be changed or cancelled.
If you change your mind about a product, no problem! LoveRaw offers a 14 day refund policy, as long as the product is unused, returned in the original packaging and you have notified us of the reason for the return. As we're sure you can understand, once opened due to hygiene we are unable to make a refund on any goods unless the product is faulty.
Please bear in mind that you'll have to pay for your own shipping costs for returning your item and shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
If you need anymore help with regards to the refund policy just contact us we're here to help!