If we f*** up

We like to think that our products and service are pretty damn awesome, but we are humans and on the (very rare) occasion that things aren't perfect we want to hear from you! Send us an email to support@loveraw.com and we will do our best to sort the issue!

Getting your money back!

If you change your mind about a product, no problem! LoveRaw offers a 14 day refund policy from the date of purchase, as long as the product is unused, returned in the original packaging and you have notified us of the reason for the return. As we're sure you can understand, once opened due to hygiene we are unable to offer a refund on any goods unless the product is faulty.

Please bear in mind that you'll have to cover the shipping costs for returning your item and these costs are non-refundable. If you receive a refund, the original cost of shipping will be deducted.

If you need anymore help with regards to the refund policy just contact us we're here to help!